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Return

  • Article doesn't fit the bill?
    We try to describe all articles as exactly as possible. If nevertheless something should not please or fit, you have the right within 14 days without indication of reasons their purchase to revoke and the commodity back.
  • Wrong item or damage present?
Returns instructions
  • Drucken1
    Print returns label
    Click on the DHL logo and then follow the instructions on the screen. You will now receive the return label, which you can print out or show by QR code at a branch, a parcel shop, at your delivery agent or at a DHL Packstation. The return shipment is free of charge for customers from Germany.
  • Verpacken2
    Place articles to be returned and order form in the package
    Pack your parcel with the items to be returned and enclose the order form.
  • Etikett3
    Attach return label to the package
    Carefully remove any previous shipping labels and then affix the returns label to the package.
  • Versenden4
    Hand the parcel over to the appropriate shipping service manager.
Important
  • The goods must be unused and in the condition in which they were delivered
  • Articles, especially the leather soles, are in a clean condition (on a clean underground z. B. Try on carpet)
  • Please make sure that the goods are carefully packed for return so that damage during return transport can be largely excluded. ( The shoebox itself is not sufficient packaging)
  • Unfortunately the exchange into another size is not possible. If you would like to receive a different size, you are welcome to reorder the item, as our returns are automatically refunded
Refunds
Refunds are always made in the same way as the payment in the shop.For example, if you paid by credit card, the amount will be refunded to your credit card accordingly.
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Customer service
If you have any questions, please do not hesitate to contact us
Mon. to Fri. 11:00 - 16:00 o'clock
SterneSEHR GUT
″Alles super″
20.10.2020
1
SterneSEHR GUT
″Super schnelle Lieferung!″
20.10.2020
2
SterneSEHR GUT
″Alles zu unserer vollsten Zufriedenheit. DANKE″
20.10.2020
3
SterneSEHR GUT
″Super schnelle Lieferung, gutes Preis-/Leistungsverhältnis″
20.10.2020
4
SterneSEHR GUT
″Schnelle Abwicklung, tolles Produkt, sehr zufrieden!″
20.10.2020
5
SterneSEHR GUT
″Sehr empfehlenswert. War meine erste, aber mit Sicherheit nicht die letzte Bestellung. Schuhe passen wie angegossen. Bestellung, Lieferung, Ware. Alles ...″
″Sehr empfehlenswert. War meine erste, aber mit Sicherheit nicht die letzte Bestellung. Schuhe passen wie angegossen. Bestellung, Lieferung, Ware. Alles hervorragend!″
weiterlesen
20.10.2020
6
SterneSEHR GUT
″Alles top gelaufen! Traumschuhe″
20.10.2020
7
SterneSEHR GUT
″Immer wieder gerne″
20.10.2020
8
SterneSEHR GUT
″Schnelle Lieferung. Problemlose Retoure. Sehr empfehlenswert″
20.10.2020
9
SterneSEHR GUT
″Habe zum ersten Mal bei Ihnen bestellt und es hat alles super geklappt. Bin sehr zufrieden.″
20.10.2020
10

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Müller das Schuhhaus
In der Schorbach 167714 Waldfischbach-Burgalben
Mon. to Fri. 11:00 - 16:00 o'clock
2020 Müller das Schuhhaus