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Return

  • Article doesn't fit the bill?
    We try to describe all articles as exactly as possible. If nevertheless something should not please or fit, you have the right within 14 days without indication of reasons their purchase to revoke and the commodity back.
  • Wrong item or damage present?
How it works
  • Drucken1
    Print returns label
    Choose between DPD and DHL, then follow the instructions on the screen. Now you will receive the return label, which you can print out. The return shipment is free of charge for customers from Germany.
  • Verpacken2
    Place articles to be returned and order form in the package
    Pack your parcel with the items to be returned and enclose the order form.
  • Etikett3
    Attach return label to the package
    Carefully remove any previous shipping labels and then affix the returns label to the package.
  • Versenden4
    Hand the parcel over to the appropriate shipping service manager.
Important
  • The goods must be unused and in the condition in which they were delivered
  • The processing time after arrival in our warehouse can take up to 14 working days
  • Please enclose the order form with every return shipment
  • Please do not return unfree parcels
Refunds
Refunds are always made in the same way as the payment in the shop.For example, if you paid by credit card, the amount will be refunded to your credit card accordingly.