- We try to describe all articles as exactly as possible. If nevertheless something should not please or fit, you have the right within 14 days without indication of reasons their purchase to revoke and the commodity back.
- Please send us a message to firstname.lastname@example.org (or contact form at https://www.mueller-das-schuhhaus.de/kontakt/) stating the order number and a short description of the problem - in case of damage, if possible with a photo. We will decide whether a return is necessary on a case-by-case basis.
- The goods must be unused and in the condition in which they were delivered
- The processing time after arrival in our warehouse can take up to 14 working days
- Please enclose the order form with every return shipment
- Please do not return unfree parcels
Refunds are always made in the same way as the payment in the shop.For example, if you paid by credit card, the amount will be refunded to your credit card accordingly.